At Anatomy Fitness, we strive to provide high-quality commercial gym equipment. If you are not satisfied with your purchase, we offer a hassle-free return and exchange policy. Please read the following terms carefully.
Eligibility for Returns & Exchanges
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Items must be returned within 7 days of delivery.
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Products must be unused, in original packaging, and in resalable condition.
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Proof of purchase is required.
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Customized or special-order items are not eligible for returns or exchanges.
Return Process
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Request a Return: Contact our customer support at [info@anatomyfitness.co] with your order details.
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Approval & Instructions: If your return is approved, we will provide instructions on how to send the item back.
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Shipping the Item: Customers are responsible for return shipping costs unless the product is defective or incorrect.
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Inspection & Refund: Once received, we will inspect the item and process a refund within 7-14 business days if it meets our return conditions.
Exchange Policy
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Exchanges are subject to product availability.
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If the requested replacement is unavailable, a refund or store credit will be issued.
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Customers may be responsible for shipping costs unless the exchange is due to a defective or incorrect item.
Non-Returnable Items
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Used or damaged items (unless defective upon arrival).
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Customized or special-order products.
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Clearance or final sale items.
Damaged or Defective Items
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If you receive a damaged or defective product, report it within 48 hours of delivery.
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We will arrange for a replacement or full refund at no extra cost.
Contact Us
For any inquiries regarding returns or exchanges, contact us at info@anatomyfitness.co
Our support team will assist you promptly.